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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawn Davlin

January 30, 2026

5  out of  5
rating by Shawn Davlin
"Sent a text to the agent to get some information about a policy that I have. Have not received any response as of today."
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Nduta Kimathi

January 6, 2026

5  out of  5
rating by Nduta Kimathi
"Great experience with them so far."
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John Kennedy

January 10, 2024

5  out of  5
rating by John Kennedy
"Great agency, with staff to match. Thank you."
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BAM SCUBA INSTRUCTOR

September 27, 2023

1  out of  5
rating by BAM SCUBA INSTRUCTOR
"Customer service is great on the outside but once you get passed the roses this office is terrible. We have been dealing with Jeff Welborn and his office staff for the last year and a half with terrible accountability for their actions and poor agent knowledge of their own system. They have done everything from over bill, unable to get the drive safe program functioning properly for the first five months, billing monthly fees to a credit card that was used for a separate business account we had with them, charging us for drivers in our household that have their own insurance through them, agents that don't know how to properly do their job and a list of other problems we have had that I won't get into online. Overall we are very unsatisfied with this office and have taken our account to another agent in Longview which is an hour away. The extra drive to get better service is worth it to us. We spend over $7,000 a year with this company so I feel we better get good service and excellent management of our account. I would have given this agent no stars if able but they have to get some type of credit for being in business I guess ."
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victor liera

February 27, 2023

5  out of  5
rating by victor liera
"Excelente"
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Donna Kirl

January 27, 2023

5  out of  5
rating by Donna Kirl
"I will never switch my insurance to anyone else. Y'all are the best."
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C “C.A.” A

December 19, 2022

5  out of  5
rating by C “C.A.” A
"Great people in the office!"
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Dawn Johnson

January 22, 2022

5  out of  5
rating by Dawn Johnson
"Insurance through state farm is inexpensive"
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Eric Sins

January 14, 2021

5  out of  5
rating by Eric Sins
"My insurance agent is fantastic and takes care of my business with caring and is very professional and a credit to her profession and a valued asset to this agency"
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Mara Eden

April 20, 2020

5  out of  5
rating by Mara Eden
"Have gotten a quote for auto insurance in the past and they were usually higher. Could not believe the difference in their quote for auto and renters i surance , this time around. No one could beat it!"
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Linda Puente (India)

December 5, 2019

5  out of  5
rating by Linda Puente (India)
"We have been with State Farm for a very long time. There has never been a person with bad manners. Everyone has been very respectful and curtious. We love State Farm ."
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Carl Cox

September 27, 2019

5  out of  5
rating by Carl Cox
"Great price! Great service!"